The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: 'Client', 'You' and 'Your' refers to you, the person log on this website and compliant to the Company’s terms and conditions. 'The Company', 'Ourselves', 'We', 'Our' and 'Us', refers to our Company. 'Party', 'Parties', or 'Us', refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Great Britain and Northern Ireland. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

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TERMS AND CONDITIONS

Last Updated: [Date]

Welcome to Divided Horizons! These Terms and Conditions govern your use of our website and webstore (the "Site"). By accessing or purchasing from our Site, you agree to these Terms and Conditions. If you do not agree, please do not use the Site.

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Use of the Site

• You must be at least 18 years old or have parental/guardian consent to use this Site.

• You agree not to use the Site for illegal or unauthorised purposes.

• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

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Product Information & Pricing

• We make every effort to accurately display product descriptions, images, and pricing.

• Prices are subject to change at any time without notice.

• In the event of an error in pricing or product information, we reserve the right to cancel an order and issue a refund.

• All prices include VAT (if applicable) but exclude shipping costs, which will be added at checkout.

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Orders & Payment

• By placing an order, you agree that all information provided is accurate.

• We accept payments via [Payment Methods].

• We reserve the right to cancel or refuse any order at our discretion.

• If your payment is declined, we will not be liable for any delay or non-delivery.

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Shipping & Delivery

• We aim to dispatch orders within 7 days (we will aim to ship pre-orders within 7 days after release).

• Shipping times vary depending on location and courier services.

• We are not responsible for delays caused by external factors (e.g., postal strikes, customs).

• International customers are responsible for any import duties or taxes.

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6. Returns & Refunds

• You have the right to cancel your order within 14 days of receiving the goods under UK Consumer Contracts Regulations.

• Items must be returned unused and in original packaging.

• Refunds will be processed within 14 days of receiving the returned item.

• Digital products (e.g., downloadable content) are non-refundable unless faulty.

• To initiate a return, please contact us at jgordonhilldesign@gmail.com.

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Privacy & GDPR Compliance

We respect your privacy and process personal data in accordance with the UK GDPR and the Data Protection Act 2018.

• We collect and store data necessary for order processing, account management, and marketing (with consent).

• We do not share your data with third parties except for necessary services (e.g., payment processors, shipping couriers).

• You have the right to access, rectify, or delete your data. To exercise these rights, contact us at [Your Contact Email].

• For full details, please see our Privacy Policy.

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Intellectual Property

• All content on this Site, including text, images, and branding, is the intellectual property of Divided Horizons unless otherwise stated.

• You may not reproduce, distribute, or commercially exploit any content without our permission.

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Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Site.

• Our total liability for any claim shall not exceed the amount paid for the product in question.

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Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting.

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Governing Law & Disputes

These Terms are governed by UK law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Email: jgordonhilldesign@gmail.com

 

By using our Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.